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ADI Project Support Services

The ADI Project Team are here to help coordinate information and liaise with internal and external stakeholders to ensure your project is delivered on time and with the optimum security solution. Take a look below to learn more about how ADI can help you and you're clients deliver the best possible value.

Project Support Services

Explore the wide range of project support services ADI has to offer to you and your clients.

Site Surveys

Our fully accredited team of specialists will assist you on-site to understand your customer’s needs, assess site feasibility and help you achieve the best solution.

Product Demos

Benefit from ADI’s access to the widest range of brands & products. Let our fully accredited team of specialists conduct a product demonstration in a face to face or remote interactive environment.

System Design

Our Technical Support team with expert multi-discipline knowledge can provide a complete end-to-end service with the best system solution design along with full quotation support.

Pre-Build & Configuration Support

Our dedicated support team can work with you to pre-build and configure equipment prior to delivery, eliminating the risk with out of box failures and saving you time and money on-site.

Commissioning Support

ADI's team of specialists will assist you on-site to commission your installation to ensure all operational aspects of your client’s needs are fully met.

Troubleshooting Support

For a fast resolution to a problem on-site, troubleshoot with ADI – one of the largest, multi-discipline Technical Support teams serving installers and system integrators alike.


ADI’s training courses are the perfect way to increase you and your staffs knowledge. Uncover new opportunities and keep up to date with the very latest technology delivered by one of ADI technical experts.

Why choose ADI

  • The widest range of security & Fire products in South Africa: over 250 brands & 10,000 products
  • An experienced, fully accredited Technical Support team here to help you
  • Get a dedicated Project Manager who will look after you from project inception to completion.
  • Multi-discipline experience available to support with your project.
  • Operating in 5 locations across South Africa , we’re never too far from where you do business.